South County Connector Performance Data - February 2026
Each month, we highlight our key performance statistics - Ridership, Year-over-Year Ridership Change, On Time Performance, and our Rider Survey Score.
2,304
Rides Provided (Unlinked Passenger Trips)
+20.63%
Monthly ridership increase (Feb. 2026 vs. Feb. 2025)
96.56%
On Time Performance (% of pickups within 10 minutes of pickup time)
98.78%
Rider Survey Score
0
Preventable Accidents in the last 90 days
Our Mission Statement
We deliver safe, reliable, and accessible transportation that connects residents to necessary life connections and community life, that supports mobility, independence, and quality of life for residents of Great Barrington and our region.
Transit Adminstration & Operations Leadership Team
At the South County Connector, our team is committed to providing efficient and reliable transit services. Each member plays a vital role in ensuring that our operations run smoothly and that our community has access to safe and convenient transportation options.
To contact any members of our team, please email them using the email addresses provided below. Our department's general email inbox, which is monitored daily, is transit@townofgbma.gov.
Administration
| Role | First Name | Last Name | Email Address |
|---|---|---|---|
| Director of Public Transportation | Tate | Coleman | tcoleman@townofgbma.gov |
| Transit Systems Specialist | Daniel | Rose-Levine | dlevine@townofgbma.gov |
| Transit Accounts Coordinator | Ellie | Smith | esmith@townofgbma.gov |
Operations Leadership
| Role | Focus | First Name | Last Name | Email Address |
|---|---|---|---|---|
| Transit Operations Manager | Operations Leadership | Asa | Mervis | amervis@townofgbma.gov |
| Operations Team Leader | Team Trainer | Michael | Richter | mrichter@townofgbma.gov |
| Operations Team Leader | Volunteer Driver Program Coord. | Messiah | Vision | mvision@townofgbma.gov |
| Operations Team Leader | Veh Maintenance & Safety Coord. | VACANT | Apply here! |
Transit Department - Monthly Reports
Every month, starting in November 2025, the Director of Public Transportation publishes a Transit Department monthly report. The monthly report includes the following sections:
- Staff Recognition / Updates
- Ridership & Performance Statistics
- Capital Projects Update
- Request for Quotes (RFQ) Update
- Department Projects Update
Monthly departmental reports can be accessed through the links below.
Still have a question?
Call us at (413) 591-3826 or email us at
transit@townofgbma.gov.
We look forward to hearing from you!